Frequently Asked Questions
Everything you need to know about Lavie Bella, our services, and what to expect.
About Your Visit
What is a head spa?
A head spa is a Japanese-inspired scalp and hair treatment that combines deep cleansing, scalp massage, and conditioning. At Lavie Bella, we elevate this experience with professional-grade products, personalized scalp analysis, and a private luxury environment.
Do I need an appointment?
Appointments are recommended to guarantee your preferred date and time. Walk-ins are welcome based on availability.
What should I wear?
Wear whatever is comfortable. We provide everything you need — your clothes stay dry. No special preparation required.
Do I need to wash my hair before?
No! We prefer to see your scalp in its natural state. Part of the experience is a thorough cleansing and treatment.
How long does a session take?
Sessions range from 60 to 90 minutes depending on the service you choose. Arrive 10 minutes early for check-in.
Is there parking?
Yes. Street parking is free and we have 4 dedicated spots directly in front of the studio.
What is the cancellation policy?
We ask for 24 hours notice for cancellations or rescheduling. Late cancellations or no-shows may be subject to a fee.
Do you offer gift cards?
Yes! $200 gift cards are available online and can be sent instantly via email. Visit our gift cards page to purchase.
Where is Lavie Bella located?
Lavie Bella Head Spa is at 11688 South Street, Suite B-202, in Artesia City Plaza — right on the LA/OC border. We serve guests from Cerritos, Long Beach, Torrance, Carson, Lakewood, Downey, Buena Park, and communities across LA and Orange County. Minutes from the 91/605 interchange, with free parking.
About the Scalp Reset & Scalp Health
What's the difference between a Head Spa and a Scalp Reset?
Our head spa treatments (Essential, Gold, Platinum) are luxury relaxation experiences — focused on pampering, massage, and premium products. The Scalp Reset is our proprietary scalp health protocol — a structured assessment with camera analysis, condition scoring across 8 areas, personalized treatment, and a custom Verdict Report. Different purposes, same beautiful studio.
What is the Scalp Reset?
The Scalp Reset is our proprietary scalp health protocol. It includes a detailed intake consultation, camera analysis at 50x and 200x magnification, proprietary condition scoring, a personalized treatment, and your custom Verdict Report — a care roadmap based on what we actually find. Learn more about the full protocol →
How often should I get a Scalp Reset?
The initial Scalp Reset is your baseline. After that, most clients follow a treatment program with Scalp Renewal sessions every 2-4 weeks, depending on their condition and goals. Your Verdict Report includes a recommended cadence.
What's in the Verdict Report?
Your Verdict Report is a personalized document showing your scalp analysis results, condition scores across 8 areas, camera images, and a recommended treatment pathway. It's the roadmap for your scalp health journey — and you take it home.
What conditions can you help with?
We commonly see clients dealing with buildup, flaking, thinning, oiliness, dryness, and general scalp sensitivity. We provide observational assessments and personalized care recommendations. For medical concerns, we always recommend consulting a dermatologist. Explore our Scalp Health Hub for more information.
Is the Scalp Reset right for me if I don't have visible problems?
Absolutely. Many clients come in thinking their scalp is fine — and are surprised by what the analysis reveals. Buildup, dehydration, and early signs of imbalance are often invisible to the naked eye. Think of it like a skin check for your scalp.
Is the scalp camera safe?
Completely. It's a non-invasive camera that sits on the surface of your scalp — no needles, no chemicals, no discomfort. It simply magnifies what's already there so we can see it clearly.
Will you diagnose my condition?
We provide observational assessments and personalized care recommendations based on what we see. We do not diagnose medical conditions — for medical concerns, we recommend consulting a dermatologist.
Still Have Questions?
We're always happy to help. Reach out and we'll get back to you quickly.
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Visit Us
11688 South Street, Suite B-202
Artesia, CA 90701